With nearly two decades of experience, Mr. Monu Ratra is a veteran in the mortgage industry. Mr. Ratra has been associated with brands like HDFC Ltd, ICICI Bank etc. Prior to joining IIFL Home Finance Ltd, his last assignment was with Indiabulls HFC as National Business Manager. Mr. Ratra has been leading various functions to provide excellence through process and quality initiatives. At IIFL Home Loans, Mr. Ratra focuses on delivering customer satisfaction in low turn around time.Mr Ratra is passionate about building strong businesses,aligning the company with new technology, and maintaining a culture of customer centricity.